Tailored and efficient
We build on the existing strengths of people and teams by:
- Developing understanding of customer’s situation and agreeing solutions
- Applying methods that are tailored and efficient
- Using proven, well-developed principles and adapting them to the specific situation
- Working at all levels, focusing where the need is greatest
- Encouraging continuous review and improvement
- Building on ideas and solutions within the organisation
- Considering culture, capability and motivation
- Monitoring progress against agreed measures.
